التحديات
Before adopting Xoxoday's solution, Zaloni faced several challenges in effectively managing and executing their employee rewards and recognition programs.
- Used prepaid smartcards for internal competitions and milestone-based rewards, which had drawbacks.
- Geographical spread and large number of employees made it difficult for the HR team to increase rewarding efficiency.
- Manual reward management and procurement process was cumbersome, failing to account for individual employee preferences.
- Leadership questioned the effectiveness of employee engagement programs due to limitations.
- Remote work context and the need to improve low employee morale necessitated a robust solution.
حل
Xoxoday's user-friendly platform with options for customization, white-labeling, and personalized messaging offered Zaloni a versatile and hassle-free solution to revamp their employee rewards and recognition programs.
- Online reward and redemption experience appealed to Zaloni's tech-savvy and young workforce.
- Eliminated commitments like mandatory monthly purchases, providing flexibility.
- Introduced spot awards and vouchers for milestones like marriage to boost engagement.
- Wide variety of 21,000+ redemption options across 20+ categories, improving employee experience.
النتائج
Xoxoday's solution enabled Zaloni to achieve significant improvements in employee experience, satisfaction, and overall program effectiveness.
- Streamlined redemption process eliminated prolonged procurement challenges.
- Extensive reward catalog offered ample choices, enhancing employee satisfaction.
- Exceptional 24/7 customer service and quick issue resolution contributed to a positive experience.
- Effective automation and immediate redressal of concerns improved the overall redemption process.
- Increased employee satisfaction and a positive impact due to Xoxoday's efforts in delivering services rightly.