Xoxoday Integrasi Plum dan SAP SuccessFactors - Mengubah Penglibatan Pekerja di Yarra Trams

Learn how Yarra Trams transformed its employee engagement strategy by integrating Xoxoday Plum with SAP SuccessFactors.

Cabaran

At Yarra Trams, every employee is trained and measured on their ability to provide safe, reliable, and efficient public transport services to millions of passengers annually. Recognizing and rewarding employees for their contributions is crucial to keeping them motivated and encouraging them to perform at their best. However, the previous recognition practices faced several challenges:

  • Disparate practices: Recognition practices were fragmented, with varying budgets and different schemes across departments, leading to inconsistencies.
  • Lack of analytical capabilities: There were no analytical tools to measure the program's final redemption costs accurately.
  • Administrative burdens: Significant administrative overhead existed for department heads and payroll in procuring and distributing physical gifts and determining applicable benefit-in-kind taxes.
  • System integration issues: There was no seamless communication between the current HRIS system and the reward platform, causing inefficiencies.

They recognized the need for a digital-first and automated rewards platform that would seamlessly integrate with their current HXM Suite and offer the following benefits:

  • Provide meaningful local and global choices of gift cards and experiences to employees. Empower employees with complete control over the redemption process.
  • Empower employees with complete control over the redemption process.
  • Leverage existing reporting and free reward and recognition functionality through SuccessFactors.
  • Eliminate the need for new IT infrastructure and minimize setup and configuration time and resources.
“The solution was simple to deploy with less IT resource effort than we expected. ”“The solution was simple to deploy with less IT resource effort than we expected. ”

Xoxoday Integrasi Plum dan SAP SuccessFactors - Mengubah Penglibatan Pekerja di Yarra Trams

Dari pejabat ke depoh kami, pekerja kami telah menerima perubahan itu, kerana ia menyokong usaha berterusan kami untuk meningkatkan budaya tempat kerja kami dengan menggabungkan pengiktirafan dan penghargaan serta menegakkan nilai kami.

Peitta Dyball
Ketua Pegawai Rakyat, Trem Yarra

Cabaran

At Yarra Trams, every employee is trained and measured on their ability to provide safe, reliable, and efficient public transport services to millions of passengers annually. Recognizing and rewarding employees for their contributions is crucial to keeping them motivated and encouraging them to perform at their best. However, the previous recognition practices faced several challenges:

  • Disparate practices: Recognition practices were fragmented, with varying budgets and different schemes across departments, leading to inconsistencies.
  • Lack of analytical capabilities: There were no analytical tools to measure the program's final redemption costs accurately.
  • Administrative burdens: Significant administrative overhead existed for department heads and payroll in procuring and distributing physical gifts and determining applicable benefit-in-kind taxes.
  • System integration issues: There was no seamless communication between the current HRIS system and the reward platform, causing inefficiencies.

They recognized the need for a digital-first and automated rewards platform that would seamlessly integrate with their current HXM Suite and offer the following benefits:

  • Provide meaningful local and global choices of gift cards and experiences to employees. Empower employees with complete control over the redemption process.
  • Empower employees with complete control over the redemption process.
  • Leverage existing reporting and free reward and recognition functionality through SuccessFactors.
  • Eliminate the need for new IT infrastructure and minimize setup and configuration time and resources.

Xoxoday and SAP SuccessFactors Integration- Transforming Employee Engagement at Yarra Trams

Yarra Trams integrated Xoxoday with their existing SAP SuccessFactors system. This integration allowed them to enhance employee recognition by leaders, managers, and peers with minimal IT effort, leveraging their existing enterprise IT investment. 

“The solution was simple to deploy with less IT resource effort than we expected. ”
Dari pejabat ke depoh kami, pekerja kami telah menerima perubahan itu, kerana ia menyokong usaha berterusan kami untuk meningkatkan budaya tempat kerja kami dengan menggabungkan pengiktirafan dan penghargaan serta menegakkan nilai kami.
Peitta Dyball
Ketua Pegawai Rakyat, Trem Yarra

Tentang 
Yarra Trams

Di Melbourne, Australia, Yarra Trams (dikendalikan oleh Keolis Downer) adalah rangkaian trem terbesar di dunia, dengan 250 kilometer landasan berkembar, armada 500 trem dan pasukan 2600 pekerja berdedikasi yang bekerja sepanjang masa untuk menyediakan pengangkutan awam yang selamat, boleh dipercayai dan cekap kepada berjuta-juta penumpang setiap tahun.

Yarra Trams komited untuk memberikan perkhidmatan yang mampan dan berfokuskan pelanggan, dengan tumpuan yang kuat terhadap keselamatan dan pengalaman penumpang. Yarra Trams telah menjadi pemain utama dalam sektor pengangkutan awam Melbourne dan terus berada di barisan hadapan dalam inovasi dan teknologi dalam industri.

Industri:
Automotif
Rantau:
ANZ
Gunakan kes:
Penglibatan Pekerja
Ciri-ciri yang digunakan:
SAP Success Factors integration, Xoxo reward points, Reward Marketplace 
“The solution was simple to deploy with less IT resource effort than we expected. ”
Dari pejabat ke depoh kami, pekerja kami telah menerima perubahan itu, kerana ia menyokong usaha berterusan kami untuk meningkatkan budaya tempat kerja kami dengan menggabungkan pengiktirafan dan penghargaan serta menegakkan nilai kami.
Peitta Dyball
Ketua Pegawai Rakyat, Trem Yarra

Cabaran

At Yarra Trams, every employee is trained and measured on their ability to provide safe, reliable, and efficient public transport services to millions of passengers annually. Recognizing and rewarding employees for their contributions is crucial to keeping them motivated and encouraging them to perform at their best. However, the previous recognition practices faced several challenges:

  • Disparate practices: Recognition practices were fragmented, with varying budgets and different schemes across departments, leading to inconsistencies.
  • Lack of analytical capabilities: There were no analytical tools to measure the program's final redemption costs accurately.
  • Administrative burdens: Significant administrative overhead existed for department heads and payroll in procuring and distributing physical gifts and determining applicable benefit-in-kind taxes.
  • System integration issues: There was no seamless communication between the current HRIS system and the reward platform, causing inefficiencies.

They recognized the need for a digital-first and automated rewards platform that would seamlessly integrate with their current HXM Suite and offer the following benefits:

  • Provide meaningful local and global choices of gift cards and experiences to employees. Empower employees with complete control over the redemption process.
  • Empower employees with complete control over the redemption process.
  • Leverage existing reporting and free reward and recognition functionality through SuccessFactors.
  • Eliminate the need for new IT infrastructure and minimize setup and configuration time and resources.

Penyelesaian

Yarra Trams integrated Xoxoday with their existing SAP SuccessFactors system. This integration allowed them to enhance employee recognition by leaders, managers, and peers with minimal IT effort, leveraging their existing enterprise IT investment. The key benefits included:

  • The integration gave Yarra Trams full control over the reward program tailored for their employees.
  • Employees could accumulate awarded points over time for performance and 'moments that matter' and redeem them within the core HR platform.
  • Employees could choose the brand and denomination of rewards from Xoxoday’s global catalogue, making the redemption process more engaging.
  • With Xoxoday’s user-friendly UI, employees quickly deployed and widely adopted the platform.

Apa Seterusnya?

Yarra Trams plans to explore several opportunities to further improve their employee rewards program, including:

  • Scaling up and innovating the program to include more employees and teams.
  • Optimizing the program based on feedback and data analytics.
  • Exploring new ways to personalize the program for enhanced employee engagement.