Reaffirm Customer Trust with Effortless Refund Experiences

Unlock the full potential of your customer relationships with Xoxoday's commitment to transparency, speed, and flexibility in every refund, ensuring every interaction strengthens trust

Precision-crafted to meet your distinct refund challenges

Deliver positive, customer-focused experiences every time via RESTful APIs to develop any rewards workflow or model

Automate Refunds

Automate high-volume refund processing and personalize campaigns effortlessly. Customize your catalog view in clicks, eliminating manual tasks. Simplify operations, lessen customer success efforts, and boost first contact resolution.

Retain Customers

Add a personalized message, offer an irresistible e-gift card, and process multiple refunds instantly to boost customer satisfaction, customer retention and reduce churn-merging convenience and care in every interaction.

Minimize Effort & Cost

Accelerate refund processing with enhanced accuracy and outpace competitors with a tech-driven, cost-effective strategy to boost Customer Lifetime Value (CLV), and repeat purchases for sustained business growth and customer satisfaction.

Everything you need to leverage an effective refund & reward management strategy- in one platform

Process high volume of refunds, reduce customer churn, increase customer lifetime value and monthly recurring revenue using our powerful tailor-made API

1 million+ instant rewards from 5,000+ global brands

  • Seamless Selection, Customized Rewards: Get easy deployment of branded assets, allowing personalized currency and denominations to align perfectly with your campaign needs.

  • Your Catalog, Your Way: Enhanced flexibility to select your favorites from e-gift cards, prepaid cards, and unique experiences, tailor your reward offerings to match your brand and delight your recipients perfectly
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  • Global Reach, Local Appeal: Cater to a worldwide audience with our extensive selection, ensuring each reward perfectly matches recipient preferences across different regions.  

Platform integration and cost efficiency

  • Plug and Play API: Simplify your refund ecosystem with our easy-to-integrate API, ensuring quick and thorough application connectivity for a seamless setup.
  • Global Digital Rewards: Cater to customers globally with digital gifts tailored to regional preferences, eliminating currency and catalog concerns for a truly borderless gifting experience.
  • Instant Reward Delivery: Enhance the redemption experience with immediate reward delivery through Links, Codes, or Points via SMS, Email, or WhatsApp, making every interaction joyful.

Detailed reward data and analytics

  • Unified Reporting Interface: Gain comprehensive insights with in-depth reporting and a single-view dashboard, simplifying complex data into actionable insights for strategic decision-making.
  • Customizable Data Analysis: Leverage our advanced reporting engine to create custom dashboards, monitoring reward data and budget insights for precise control over your financials.

  • Real-Time Data Sync: Experience the advantage of bidirectional sync, offering instant rewarding data and valuable insights, empowering your business with up-to-the-minute data accuracy.

Real-time reward activation

  • Marketplace Customization in Minutes: Easily integrate Xoxoday's marketplace with your web or mobile application, utilizing your preferred SSO mechanism for seamless user access.
  • Real-Time Voucher Dispatch: Deploy vouchers instantly through our APIs for immediate payout processing, ensuring a smooth and efficient reward experience with a 99.9% SLA uptime.
  • Unmatched Scalability: Get the advantage of robust APIs designed to handle millions of requests effortlessly, guaranteeing reliability and performance even under the most demanding circumstances.

Real-time reward activation

  • Marketplace Customization in Minutes: Easily integrate Xoxoday's marketplace with your web or mobile application, utilizing your preferred SSO mechanism for seamless user access.
  • Real-Time Voucher Dispatch: Deploy vouchers instantly through our APIs for immediate payout processing, ensuring a smooth and efficient reward experience with a 99.9% SLA uptime.
  • Unmatched Scalability: Get the advantage of robust APIs designed to handle millions of requests effortlessly, guaranteeing reliability and performance even under the most demanding circumstances.

Key features that set us apart

Explore las características principales que definen nuestra plataforma de recompensas. Vea el valor que aportamos.

Automatización de campañas

Streamline your marketing efforts with automated campaigns, offering global rewards and personalized experiences, enhancing efficiency and scalability.

Personalización

Personalize reward email and landing page with your brand logo, colors, creative imagery, and a special note.

Informes exhaustivos

Track the success of your rewards program in real-time with insights delivered to your inbox or using detailed data on our interactive dashboard.

Omnichannel Delivery

Deliver refund messages seamlessly across email, SMS, or WhatsApp for a comprehensive user experience.

24/7 Support

24*7 support with 99.9% response time. Setup assistance, redemption support, chat, and email help.

Multimoneda y multilingüe

Transcend geographies without any conversion hassles. Deliver rewards in a currency you prefer.

Más de 5.000 clientes en todo el mundo utilizan Xoxoday para impulsar su crecimiento.

"Muy receptivo con un tiempo de actividad del 100%"

Gracias a Xoxoday, ahora podemos automatizar la adquisición y distribución de incentivos, con el consiguiente ahorro de tiempo y costes. La experiencia general de los encuestados en línea también ha sido excelente.

Ravi Gour - Regional Panel Leader (Asia-Pacífico), Nielsen

Leer estudio de caso
"La plataforma es autoservicio, rápida de configurar y fácil de usar"

El valor añadido vino con la capacidad de crear páginas de destino que se activaban para mostrar recompensas localizadas, lo que ayudó a nuestro negocio a impulsar el compromiso. También agradezco el excelente servicio de canje de recompensas que nos habéis proporcionado.

Sandeep John - Jefe de marketing de campo, SE Asia, Freshworks

Leer estudio de caso
"Una superpotencia para los profesionales del marketing en crecimiento"

Xoxoday es esa superpotencia con la que todos los profesionales del marketing de crecimiento pueden hacer tanto. Xoxoday ha sido un complemento de gran valor para Xero. Hemos logrado un crecimiento interanual del 20%, lo que supone un rendimiento brillante para nosotros.

Matt Wale - Director de Marketing de Crecimiento, Xero

Leer estudio de caso
"Aumento de la eficacia gratificante - 52% de los empleados"

A nuestros empleados les gusta mucho el proceso de recompensa de Xoxoday . El servicio de atención al cliente que ofrecen es excepcional y encomiable. Ese fue el criterio más importante para decidirnos por ellos.

Socio de Recursos Humanos, H&M

Leer estudio de caso
"100% de resoluciones de clientes dentro de los SLA"

Xoxoday Plum tiene una ventaja sobre los demás agregadores y las marcas debido al escaso número de opciones que ofrecen para el canje. El método de recompensa de los paneles de control es una forma mucho más rápida e inteligente de aplicar estrategias de recompensa.

Biju Samuel, Capgemini

Leer estudio de caso

Plataforma de nivel empresarial totalmente segura y diseñada para ampliarse

La protección de datos es de suma importancia en Xoxoday, y nos comprometemos a proporcionar a las empresas un ecosistema de fidelización seguro y conforme a las normas.