Get help with Xoxoday's products

Signing up for a business account requires companies to fulfil certain criteria. Reach out to one of our Sales Representatives either directly or reach out to the customer success team at cs@xoxoday.com or Book a Demo with us.

The Plum platform is currently available only in English. Please write to us at cs@xoxoday.com for any special requirements.

If you are currently browsing the storefront, select your profile at the top right corner of the page. Click on “Switch to Admin” to switch to the admin dashboard. If you are on the admin dashboard, click on the logo at the top right corner of the page to toggle to the storefront.

No, once transferred the points cannot be deducted from the account of recipients.

Log in to your Xoxoday account. In the account dropdown on the top right, select “Orders”. Click on the “Resend” button for the voucher you want to receive again. Change the recipients' mail if required and the voucher will be resent to the email ID provided.

Brand Voucher once delivered to the recipient, cannot be cancelled. In case of the failure of order delivery or the order is not delivered, the order can be cancelled and is refunded to the source account. Please raise a ticket or send a mail to cs@xoxoday.com or WhatsApp us at +91 8061915050.

You can refer to this guide to add a teammate.

You can refer to this guide to add multiple users.

You can refer to this guide to set up and manage organizational budgets.

You can refer to this guide to add money to your wallet.

You can read the process to set up SSO here.

Any active/enabled user can create a group on Empuls. Read this guide to learn how to create groups.

After the company registration, the Compass team creates the admin account for the client.

Visual dashboards can be configured on the last step while creating a campaign. Click on Add Widget and select the desired graph and parameters for your dashboard. Multiple visualizations can be created for a given campaign.

The leaderboard is created in the last step while creating a campaign.

Yes. This can be done via Groups. Tag an agent using @agent_id and click on the badge/certificate icon to create a post for recognition.

Following are the ways to reward the agents:

Yes. Targets can be customized with respect to agent/team/project.

You can set any number of milestones.

The following offer types are available on Loopr:

Offers creation are broken into 4 steps: 


On the Manage Users page, under the “Actions” column, click on the three dots to access the options like Lock User and Archive User.

While creating an offer, you can enter a limit for the “Deactivate all offers after” field to set a limit to the number of offers claimed.

On the Offers page, you can find the list of offers you have created. Under each offer, you can find a “Delete” button using which you can delete the offer.

Offers once created are editable to a limited degree. On the Offers page, you can click on the “Edit” button to start editing your offers.

Offers can be shared to the target audiences through:

On the left navigation panel, click on the “Redeem” button to validate the customer’s offer.