Reaffirm Customer Trust with Effortless Refund Experiences

Unlock the full potential of your customer relationships with Xoxoday's commitment to transparency, speed, and flexibility in every refund, ensuring every interaction strengthens trust

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Precision-crafted to meet your distinct refund challenges

Deliver positive, customer-focused experiences every time via RESTful APIs to develop any rewards workflow or model

Automate Refunds

Automate high-volume refund processing and personalize campaigns effortlessly. Customize your catalog view in clicks, eliminating manual tasks. Simplify operations, lessen customer success efforts, and boost first contact resolution.

Retain Customers

Add a personalized message, offer an irresistible e-gift card, and process multiple refunds instantly to boost customer satisfaction, customer retention and reduce churn-merging convenience and care in every interaction.

Minimize Effort & Cost

Accelerate refund processing with enhanced accuracy and outpace competitors with a tech-driven, cost-effective strategy to boost Customer Lifetime Value (CLV), and repeat purchases for sustained business growth and customer satisfaction.

Everything you need to leverage an effective refund & reward management strategy- in one platform

Process high volume of refunds, reduce customer churn, increase customer lifetime value and monthly recurring revenue using our powerful tailor-made API

1 million+ instant rewards from 5,000+ global brands

Seamless Selection, Customized Rewards: Get easy deployment of branded assets, allowing personalized currency and denominations to align perfectly with your campaign needs.
Your Catalog, Your Way: Enhanced flexibility to select your favorites from e-gift cards, prepaid cards, and unique experiences, tailor your reward offerings to match your brand and delight your recipients perfectly
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Global Reach, Local Appeal: Cater to a worldwide audience with our extensive selection, ensuring each reward perfectly matches recipient preferences across different regions.

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Platform integration and cost efficiency

Plug and Play API: Simplify your refund ecosystem with our easy-to-integrate API, ensuring quick and thorough application connectivity for a seamless setup.

Global Digital Rewards: Cater to customers globally with digital gifts tailored to regional preferences, eliminating currency and catalog concerns for a truly borderless gifting experience.

Instant Reward Delivery: Enhance the redemption experience with immediate reward delivery through Links, Codes, or Points via SMS, Email, or WhatsApp, making every interaction joyful.

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Detailed reward data and analytics

Unified Reporting Interface: Gain comprehensive insights with in-depth reporting and a single-view dashboard, simplifying complex data into actionable insights for strategic decision-making.

Customizable Data Analysis: Leverage our advanced reporting engine to create custom dashboards, monitoring reward data and budget insights for precise control over your financials.
Real-Time Data Sync: Experience the advantage of bidirectional sync, offering instant rewarding data and valuable insights, empowering your business with up-to-the-minute data accuracy.

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Real-time reward activation

Marketplace Customization in Minutes: Easily integrate Xoxoday's marketplace with your web or mobile application, utilizing your preferred SSO mechanism for seamless user access.

Real-Time Voucher Dispatch: Deploy vouchers instantly through our APIs for immediate payout processing, ensuring a smooth and efficient reward experience with a 99.9% SLA uptime.

Unmatched Scalability: Get the advantage of robust APIs designed to handle millions of requests effortlessly, guaranteeing reliability and performance even under the most demanding circumstances.

Real-time reward activation

Marketplace Customization in Minutes: Easily integrate Xoxoday's marketplace with your web or mobile application, utilizing your preferred SSO mechanism for seamless user access.

Real-Time Voucher Dispatch: Deploy vouchers instantly through our APIs for immediate payout processing, ensuring a smooth and efficient reward experience with a 99.9% SLA uptime.

Unmatched Scalability: Get the advantage of robust APIs designed to handle millions of requests effortlessly, guaranteeing reliability and performance even under the most demanding circumstances.

Key features that set us apart

Explore the core features that define our rewards platform. See the value we bring to the table.

Campaign Automation

Streamline your marketing efforts with automated campaigns, offering global rewards and personalized experiences, enhancing efficiency and scalability.

Personalization

Personalize reward email and landing page with your brand logo, colors, creative imagery, and a special note.

Comprehensive Reporting

Track the success of your rewards program in real-time with insights delivered to your inbox or using detailed data on our interactive dashboard.

Omnichannel Delivery

Deliver refund messages seamlessly across email, SMS, or WhatsApp for a comprehensive user experience.

24/7 Support

24*7 support with 99.9% response time. Setup assistance, redemption support, chat, and email help.

Multi-currency & Multilingual

Transcend geographies without any conversion hassles. Deliver rewards in a currency you prefer.

5000+ customers globally use Xoxoday to fuel growth

"Very responsive with 100% uptime"

Thanks to Xoxoday, we can now automate the incentive procurement and distribution, thus saving high costs and time. The overall online respondent experience has also been excellent.

Ravi Gour - Regional Panel Leader (Asia-Pacific), Nielson

"The platform is self served, quick to set up, easy to use"

The value addition came in with the ability to create landing pages that triggered to show localized rewards, which helped our business in driving engagement. I also appreciate the excellent reward redemption support that you guys provided.

Sandeep John - Head of field marketing, SE Asia, Freshworks

“A Superpower for growth marketers”

Xoxoday is that superpower that every growth marketers can do so much with! Xoxoday has been a great value adition to Xero. We achieved a 20% growth year on year and it’s a brilliant performance for us.

Matt Wale - Head of Growth Marketing, Nielson

"Increased rewarding efficiency - 52% of employee"

Our employees really like the Xoxoday rewarding process. The customer service that they offer is exceptional and commendable. That was the most important criteria for us to decide on them.

Human Resource Business Partner, H&M

"100% customer resolutions within SLAs"

Xoxoday Plum has an edge over the other aggregators and the brands because of meagre number of options they provide for redemption. The rewards dashboards method of rewarding is a drastically quicker and smarter way to implement rewarding strategies.

Biju Samuel, Capgemini

Enterprise grade platform that is fully secure and designed to scale

Data protection is of utmost importance at Xoxoday, and we are committed to providing a safe, secure, and compliant loyalty ecosystem for businesses.

Reaffirm Customer Trust with Effortless Refund Experiences

Precision-crafted to meet your distinct refund challenges

Automate Refunds

Retain Customers

Minimize Effort & Cost

Everything you need to leverage an effective refund & reward management strategy- in one platform

1 million+ instant rewards from 5,000+ global brands

Platform integration and cost efficiency

Detailed reward data and analytics

Real-time reward activation

Real-time reward activation

Key features that set us apart

Campaign Automation

Personalization

Comprehensive Reporting

Omnichannel Delivery

24/7 Support

Multi-currency & Multilingual

5000+ customers globally use Xoxoday to fuel growth

Enterprise grade platform that is fully secure and designed to scale

Improve cash liquidity and increase customer spending

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Resources

Support

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