NIIT improves employee rewards experience with Xoxoday

NIIT achieved significant improvements in employee experience and satisfaction after the implementation of Xoxoday’s reward platform. Extensive redemption options allowed employees to choose unique rewards tailored to their preferences. 

600

Average value of employee rewarded per year

24%

Workforce rewarded

99.7%

Reward redemption
“The best thing about Xoxoday is their service it is extremely quick.”
"Variety of options and services really contribute to the happiness of the employees. Xoxoday takes a lot of trouble to ensure their services are seamless."
Aman Utkarsh
Human Resources Executive, NIIT Limited

600

Average value of employee rewarded per year

24%

Workforce rewarded

99.7%

Reward redemption
About 
NIIT

NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of talent development programs. With a presence across 40 nations, NIIT offers training and development solutions to individuals, enterprises and institutions.

Industry:
Education
Region:
India
Use case:
Employee Experience
Features used:
Reward Distribution, Reward Marketplace, Gift Cards, Experiences, Merchandize 
“The best thing about Xoxoday is their service it is extremely quick.”
"Variety of options and services really contribute to the happiness of the employees. Xoxoday takes a lot of trouble to ensure their services are seamless."
Aman Utkarsh
Human Resources Executive, NIIT Limited

Challenges

Prior to using Xoxoday, NIIT's employee engagement efforts were limited, and they faced challenges in implementing an effective and robust reward program to motivate their educators across multiple locations. Furthermore,

‍

  • The only mode of engagement was through vendor-supplied vouchers for internal competitions.
  • As the organization grew, a high-quality reward program was needed to motivate educators.
  • Geographical spread and the large number of users made efficient rewarding and customer service crucial.

Solution

NIIT leveraged Xoxoday’s diverse global reward marketplace to address it’s challenges and improve employee experience significantly.

‍

  • Grand winners had access to a broad range of choices, including experiences and brand products.
  • Exceptional customer service with quick and easy resolution of issues through effective automation.
  • Seamless service delivery ensured immediate closure of concerns, contributing to employee satisfaction.

Results

NIIT achieved significant improvements in employee experience and satisfaction after the implementation of Xoxoday’s reward platform.

‍

  • Extensive redemption options allowed employees to choose unique rewards tailored to their preferences.
  • Exceptional customer service and prompt issue resolution had a positive impact on employee satisfaction.
  • NIIT successfully enhanced the employee experience by utilizing Xoxoday's wide variety of redemption options and customer service.

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