Une entreprise majeure de l'ITES améliore l'efficacité de ses récompenses grâce à Xoxoday Plum

Learn how this ITES major used Xoxoday Plum to reduce the reward program implementation turn-around time by 70%.

Défis

The client faced several challenges in managing rewards for their distributed sales and service teams, making the traditional reward procurement process obsolete and inefficient.

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Laborious vendor processes, stock management, reward curation, and evolving employee interests.
Multiple teams across locations with different incentive programs created an elaborate and time-consuming process for managers.
Limited reward options, with only cash incentives and company-branded or generic physical goods.
Employees were dissatisfied with the lack of variety, and managing stock availability became a significant problem.

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Défis

The client faced several challenges in managing rewards for their distributed sales and service teams, making the traditional reward procurement process obsolete and inefficient.

‍

Laborious vendor processes, stock management, reward curation, and evolving employee interests.
Multiple teams across locations with different incentive programs created an elaborate and time-consuming process for managers.
Limited reward options, with only cash incentives and company-branded or generic physical goods.
Employees were dissatisfied with the lack of variety, and managing stock availability became a significant problem.

A propos de

the client

Notre client est une multinationale américaine spécialisée dans les technologies de l'information dont le siège social se trouve à Palo Alto, en Californie, aux États-Unis. Ils développent des ordinateurs personnels (PC), des imprimantes et des fournitures connexes, ainsi que des solutions d'impression 3D. Ils ont été formés le 1er novembre 2015, renommés à partir des divisions d'ordinateurs personnels et d'imprimantes de la société mère initiale, les divisions de produits d'entreprise et de services aux entreprises de cette société devenant l'entreprise nouvellement formée.

L'industrie :

ITeS / SaaS / Startups

Région :

USA

Cas d'utilisation :

Engagement des employés

Caractéristiques utilisées :

Gift Cards, Experiences, Merchandize, Reward Distribution, Reward Marketplace, Dashboard, Customized corporate gifting.

Défis

The client faced several challenges in managing rewards for their distributed sales and service teams, making the traditional reward procurement process obsolete and inefficient.

‍

Laborious vendor processes, stock management, reward curation, and evolving employee interests.
Multiple teams across locations with different incentive programs created an elaborate and time-consuming process for managers.
Limited reward options, with only cash incentives and company-branded or generic physical goods.
Employees were dissatisfied with the lack of variety, and managing stock availability became a significant problem.

Pourquoi Xoxoday?

The client chose Xoxoday's platform for its extensive features and positive experience.

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Extensive redemption catalog, including gift vouchers, experiences, perks, and privileges, expanding the scope of the reward program.
Timely service for digital voucher procurement.
Comprehensive onboarding and account management support, with Xoxoday's team thoroughly understanding the client's use case.

Solution

Xoxoday's platform provided a comprehensive solution to address the client's reward management challenges.

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Enabled the creation of unique rewarding experiences tailored to employee interests (e.g., road trips, family outings, mobile replacements).
Reduced reward program turnaround time by 70% by eliminating inventory checks, transportation, and vendor approval processes.
Ability to manage multiple reward programs for different categories of employees (target achievers, support teams, managers) through a single platform.
Customized gift boxes and booklets for the leadership team, fostering a sense of appreciation.

Résultats

The implementation of Xoxoday's platform yielded significant benefits for the client in terms of employee engagement and overall satisfaction.

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Employees expressed delight and refreshment with the new mode of rewarding, which offered personalized and relevant experiences.
Higher participation and overall happiness, as employees were thrilled to receive non-repetitive and relevant rewards.
Evident improvement in engagement and satisfaction with reward programs, thanks to the extensive redemption options.

Une entreprise majeure de l'ITES améliore l'efficacité de ses récompenses grâce à Xoxoday Plum

Défis

Plus d'études de cas

Samco, un courtier en valeurs mobilières en Inde, utilise Xoxoday pour stimuler la croissance de son programme de parrainage.

Xoxoday Intégration de Plum et de SAP SuccessFactors - Transformer l'engagement des employés chez Yarra Trams

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